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Privacy Policy

Effective Date: 16/01/2023

Briocom Solutions values the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, www.briocomsolutions.com (the "Site").

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your Name, Email Address, Phone Number, and IP Address.

  • Session Information: We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

2. How We Collect Information

We collect information in the following ways:

  • Account Creation: When you create an account through our website.

  • Website Browsing: When you browse through our website.

3. Why We Collect Personal Information

We collect personal information for the following purposes:

  • To Provide and Operate the Services: To ensure our services function as intended.

  • Customer Assistance and Technical Support: To provide ongoing customer support and technical assistance.

  • Communication: To contact you with service-related notices, promotional messages, or any other necessary communications.

  • Aggregated Data Analysis: To create aggregated statistical data that we or our business partners may use to improve our services.

4. How We Store, Use, Share, and Disclose Your Information

Storage and Hosting

Our website is hosted on the Wix.com platform, which acts as our data processor. Briocom Solutions is the data controller, meaning we determine how and why your data is processed. Your data may be stored using Wix.com’s data storage, databases, and their general applications. Wix.com ensures that your data is kept secure on servers protected by a firewall.

 

 Usage

We use your data to operate and enhance our services, to communicate with you, and to analyze how our website is used. This helps us improve your experience and the overall functionality of our platform.

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Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with service providers who assist us in delivering our services, or when it is required by law.

5. How We Communicate with You

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We may contact you via email, telephone, or text messages for the following reasons:

  • To notify you regarding your account.

  • To troubleshoot issues with your account.

  • To resolve disputes.

  • To collect fees or monies owed.

  • To conduct surveys or questionnaires.

  • To send updates about our company.

  • To enforce our User Agreement, applicable laws, and any agreements we may have with you.

6. How to Withdraw Your Consent

If you no longer wish for us to process your data, you can withdraw your consent by contacting us at:

7. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

8. Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at:

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